Frequently Asked Questions (FAQ) – Deals & Gifts promotion

1. Who can participate in this promotion?

All customers of a DAF Dealer and DAF Webshop users are eligible. Warehouse and distribution partners, as well as DAF service partners, are excluded.

 

2. How do I qualify for a free gift?

When you purchase 12 selected batteries in one single order. You must place an order through the DAF Webshop. Orders cannot be combined to reach the threshold.

 

3. Which batteries are included in the promotion?

Product	#
DAF Genuine Ultimate AGM | 210Ah DAF Genuine Endurance EFB | 240Ah DAF Genuine Endurance EFB | 190Ah TRP Xtreme Power EFB | 215Ah TRP Xtreme Power SHD | 225Ah TRP Xtreme Power SHD | 180Ah TRP Xtreme Power SHD | 140Ah TRP Super Heavy Duty | 225Ah DAF Genuine SHD | 175Ah TRP Super Heavy Duty | 170Ah DAF Genuine SHD | 140Ah TRP Super Heavy Duty | 140Ah TRP Economy | 220Ah TRP Economy | 180Ah TRP Standard | 125Ah	2183388 2167681 2167682 1546262 1528608 1528607 1528606 1526995 1871194 1526993 1871193 1526991 1963352 1963351 1526990

 

4. What is the promotion period?

From 1st October to 30th November 2025 (midnight).

 

5. Which countries are included?

Austria, Switzerland, Belgium, Czech Republic, Germany, Denmark, Spain, France, Hungary, Italy, the Netherlands, Poland, Portugal, Slovakia, Romania and Bulgaria.

 

6. How do I claim my gift?

You will receive a voucher code by email on either Wednesday or Friday. Use this code at checkout on the DAF Merchandise Store to claim your gift. 

 

7. Do I need an account to redeem my gift?

No. You can check out as a guest. Note: This is not the Loyalty Store, your Loyalty login will not work here.

 

8. Is there a deadline to redeem my voucher?

Yes, voucher codes must be redeemed before December 31th, one month after the promotion ends. 

  

9. Are there any shipping costs?

No, shipping is free for participants.

 

10. When will I receive my gift?

Gifts are typically delivered within two weeks, depending on stock availability.

 

11. What if I have questions about my order or account?

Contact the DAF Merchandise Support team:

• Email: info@dafshop.com
• Phone: +31 (0)10 208 08 09
• Address: Delftweg 104b, 3043 NA Rotterdam, Netherlands

 

12. Can DAF Trucks change the promotion?

Yes, DAF Trucks reserves the right to modify or terminate the promotion or its terms at any time.